Frequently Asked Questions

Q:How do I buy a domain from your company?
A:
You will be notified by email that the domain is ready for transfer and we will send you the link where you can purchase the domain online with our credit card processor or Paypal.
Q:How will I get full control and ownership of domain?
A:
We will send you instructions on how and where to open an account with the Registrar where the domain is registered. Once you have an open account and send us the account number, we will "Push" the domain to your account and you will have full control and ownership of the domain name.
Q:Do I get any proof of domain ownership?
A:
The norm for proof of domain ownership is a "Whois" search on the internet and such information is kept by online registrars. The registrar keeps records of the contact information and submits the technical information to a central directory known as the "registry." We reccomend www.whois.sc or www.whois.net in case you need to check ownership of any domain.
Q:How do I know you will transfer the domain?
A:
Just for arguments sake, if we fail to deliver you the domain in timely manner, we are bound by our payment processor to give you a full refund. Again, for arguments sake, if we fail to refund you then our US based payment processor will. Generally speaking the worst case scenario is you get your money back.
Q:Do you handle payments yourself?
A:
No. We use 2CO.com a leading payment processor that is certified with the Better Business Bureau, European and US Safe Harbor laws. All transactions are encrypted with 128-bit SSL encryption and leverage McAfee and Thawte for security.
Q:Is this a one time payment?
A:
Yes. This is a one time payment. We will never bill you again for this domain. You get a one year registration with the domain and you will only have to renew the domain every year with your registrar. No hidden charges.
Q:How do I redirect this new domain to my existing one?
A:
Give us a call at 1 (307) 459-1567 or email us at sales@worldnamegroup.com. We are here to help!.
Q:How long does the domain transfer take?
A:
You can expect the domain to be transferred to your account within one business day. Usually, domains are transferred as soon as our payment processor approves your payment.




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